Privacy Policy

Elite Models Agency Dubai ("we," "us," "our," or "the Agency") operates as a premier models agency based in Dubai. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luxmodelsagencydubai.com or engage with our services.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our models agency based in Dubai, we may collect the following personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Portfolio materials, measurements, previous modeling experience, professional references
• Identification Information: Date of birth, nationality, visa status, passport information (for work permit purposes)
• Financial Information: Bank account details for payment processing, tax identification numbers
• Communication Data: Records of correspondence, feedback, inquiries, and support requests
• Social Media Information: Social media profiles and handles when voluntarily provided

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Technical Data: IP address, browser type and version, operating system, device information
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
• Location Data: General geographic location based on IP address
• Cookie Data: Information collected through cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from:

• Industry professionals who refer models to our agency
• Previous agencies or employers (with your consent)
• Public sources such as social media profiles
• Photography studios and event organizers we work with

2. How We Use Your Information

As a models agency based in Dubai, we use collected information for the following purposes:

2.1 Service Delivery

• Processing and evaluating model applications
• Managing model representation and bookings
• Coordinating castings, auditions, and assignments
• Processing payments and maintaining financial records
• Facilitating work permits and visa applications

2.2 Communication

• Responding to inquiries and providing customer support
• Sending important updates about bookings and opportunities
• Providing industry news and agency updates
• Marketing our services (with your consent)

2.3 Business Operations

• Maintaining and improving our website functionality
• Analyzing usage patterns and website performance
• Preventing fraud and ensuring platform security
• Complying with legal obligations and regulations
• Resolving disputes and enforcing agreements

2.4 Marketing and Promotion

• Showcasing models to potential clients (with consent)
• Creating promotional materials for the agency
• Sharing success stories and industry insights
• Participating in fashion events and exhibitions

3. Legal Basis for Processing (GDPR Compliance)

We process personal information under the following legal bases:

• Contractual Necessity: Processing necessary to fulfill our representation agreements
• Legitimate Interest: Operating our business, preventing fraud, improving services
• Legal Obligation: Compliance with UAE laws and international regulations
• Consent: When you explicitly agree to specific processing activities

4. Information Sharing and Disclosure

4.1 With Your Consent

We share model portfolios and information with potential clients, brands, and industry professionals only with explicit model consent.

4.2 Service Providers

We engage trusted third-party service providers who assist with:

• Website hosting and maintenance
• Payment processing and financial services
• Email marketing and communication platforms
• Analytics and performance monitoring
• Legal and professional advisory services

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights and safety.

4.5 Industry Partners

We share relevant information with fashion brands, photographers, event organizers, and other legitimate business partners to facilitate modeling opportunities.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience:

5.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track effectiveness of our marketing campaigns

5.2 Third-Party Cookies

We use services from Google Analytics (tracking ID: G-ABCD123456) and Facebook Pixel (ID: 1234567890123456) to analyze website traffic and measure advertising effectiveness.

5.3 Managing Cookies

You can control cookie preferences through our cookie consent banner or your browser settings. Note that blocking certain cookies may impact website functionality.

6. Data Security

As a professional models agency based in Dubai, we implement comprehensive security measures:

• Industry-standard encryption for data transmission (SSL/TLS)
• Secure servers with regular security updates and monitoring
• Access controls limiting employee access to personal data
• Regular security audits and vulnerability assessments
• Secure backup systems and disaster recovery procedures
• Employee training on data protection and privacy

However, no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy:

• Active Models: Duration of representation agreement plus 7 years for legal compliance
• Applicants: 2 years from last contact, unless consent is withdrawn earlier
• Client Data: Duration of business relationship plus 7 years for financial records
• Website Visitors: Analytics data retained for 26 months
• Marketing Data: Until consent is withdrawn or as required by law

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

8.1 Access and Portability

• Request access to personal information we hold about you
• Receive a copy of your data in a portable format

8.2 Correction and Updating

• Request correction of inaccurate or incomplete information
• Update your contact details and preferences

8.3 Deletion and Erasure

• Request deletion of your personal information (right to be forgotten)
• Note: Some data must be retained for legal compliance

8.4 Objection and Restriction

• Object to certain processing activities
• Request restriction of processing under specific circumstances

8.5 Withdrawal of Consent

• Withdraw consent for marketing communications
• Opt-out of non-essential data processing

8.6 Complaint

• File a complaint with relevant data protection authorities
• Contact us directly to resolve privacy concerns

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

As an internationally-operating models agency based in Dubai, we may transfer information to countries outside the UAE. When we do so, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions recognizing equivalent data protection
• Binding corporate rules for intra-group transfers
• Your explicit consent for specific transfers

10. Children's Privacy

While we represent models who may be minors (ages 16-17), we require parental or guardian consent for:

• Collection and processing of minor's personal information
• Portfolio submissions and professional representation
• Participation in castings, shoots, and events
• Marketing and promotional activities

We do not knowingly collect information from children under 16 without verifiable parental consent. Parents/guardians have the right to review, modify, or delete their child's information at any time.

11. Third-Party Links

Our website may contain links to third-party websites, including:

• Social media platforms (Facebook, Instagram, LinkedIn, Twitter)
• Client and brand websites
• Industry resources and publications
• Payment processing services

We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

Note: Elite Models Agency Dubai does not sell personal information to third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our business practices
• New legal requirements or regulations
• Technological developments and security enhancements
• Feedback from models, clients, and stakeholders

When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email (if you have provided contact information)
• Display a prominent notice on our website
• Request renewed consent where legally required

Continued use of our services after changes indicates acceptance of the updated policy.

14. Contact Information

15. Specific UAE Regulations

As a models agency based in Dubai, we comply with UAE federal and local data protection regulations, including:

• UAE Federal Law on Combating Cyber Crimes
• UAE Personal Data Protection Law
• Dubai Data Law and DIFC Data Protection Law
• UAE Labor Law regarding employee data

16. Consent and Acknowledgment

By using our website and services, you acknowledge that:

• You have read and understood this Privacy Policy
• You consent to the collection and processing of your information as described
• You understand your rights and how to exercise them
• You are at least 16 years old or have parental/guardian consent
• Information provided is accurate and complete

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